Holding Calls

IPFX Director Softphone

Holding Calls

You may place a call in the "Connected" state on hold, by pressing blue Hold link for a call, shown here:

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This stops IPFX Director Softphone streaming audio to/from the remote party, and instead directs the IPFX Music On Hold Server to stream audio to this remote party. The call is transitioned from "Connected" to "On Hold" on the IPFX Director Softphone, shown here:

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During this state the remote party cannot hear anything you say, and you cannot hear anything they say. The remote party hears only music from IPFX Music On Hold Server.

See Also

Call Control

Making Calls

Answering Calls

Hanging Up Calls

Resuming Calls

Blind Transferring Calls

Supervised Transferring Calls

Conference Calls