LCD Tab
PBX Dependent Feature! 
The LCD (Liquid Crystal Display) is the screen on your telephone that shows dates, times, menu features and call properties.
LCD Description
This is the description which will appear on the agents phone to alert them to the queue the caller has come through. (Providing they have a digital phone with a LCD screen).
Available Fields
When a call comes to an agent's phone, the available fields chosen can show call information such as how long the caller has been in the queue, their name and number (if caller ID is enabled), the Grade of Service. You are limited to 16 characters on the NEC LCD screen, so you may only want to choose 2 3 of these fields.
Add / Remove
To add fields to display on the LCD screen
- Select the Available Field.
- Click the Add button:
To remove a field that is displayed
- Select the field.
- Click on the Remove button:
Show fields in this order
This is the order that the fields will show on the LCD screen on the agent's phone.
Move Up / Move Down
You can use the Move Up / Move Down buttons to set the order of the fields.
